3.5 5 3.5 5
Quality 3.5 5 3.5 5
Value 3 5 3 5
Ease of Use 4.5 5 4.5 5
Features 3.5 5 3.5 5
My product experience:
Extremely Dissatisfied 3.5 5 Extremely Satisfied
My customer support experience:
Extremely Dissatisfied 2 5 Extremely Satisfied
1 of 2 (50%) customers would recommend this product to a friend.
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Summary of Customer Ratings & Reviews
3.5 5 3.5 5
Quality 3.5 5 3.5 5
Value 3 5 3 5
Ease of Use 4.5 5 4.5 5
Features 3.5 5 3.5 5
My product experience:
Extremely Dissatisfied 3.5 5 Extremely Satisfied
My customer support experience:
Extremely Dissatisfied 2 5 Extremely Satisfied
1 of 2 (50%) customers would recommend this product to a friend.
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Pros

  • Convenient (1)
  • Durable (1)
  • Easy to use (1)
  • Exceeded expectations (1)
 

Cons

  • Did not meet expectations (1)
  • Poor quality (1)
  • poor reel design (1)
Product Reviews Review This Product  
5 5 5 5
Quality 5 5 5 5
Value 4 5 4 5
Ease of Use 5 5 5 5
Features 5 5 5 5
My product experience:
Extremely Dissatisfied 5 5 Extremely Satisfied
Will
Location: Pasadena, CA
I have owned this product for: over 5 years
I use this product: more than once per day
I have purchased the following product: Home appliance
I found this support type most helpful: None
Would you recommend this product to a friend? Yes
Best Iron Purchase Ever Date: October 11, 2009
Pros: Durable, Exceeded expectations, Convenient, Easy to use

"I had originally bought this iron because of the simple fact that it had a retractable cord. I wasn't expecting to pay more than $35.00 for an iron because they usually don't last for me. I was unaware of all the extra features that this model had until i took it home and put it to use. Now, I am ready to purchase a new one and I will definitely choose Panasonic. Excellent quality and you do get what you pay for!!!"
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2 5 2 5
Quality 2 5 2 5
Value 2 5 2 5
Ease of Use 4 5 4 5
Features 2 5 2 5
My product experience:
Extremely Dissatisfied 2 5 Extremely Satisfied
My customer support experience:
Extremely Dissatisfied 2 5 Extremely Satisfied
Tom
Location: New York, NY
I have owned this product for: 1–2 years
I use this product: at least once per week
I found this support type most helpful: Independent repair facility (carry-in or mail-in)
Would you recommend this product to a friend? No
1=1=0 Date: June 2, 2009
Cons: Poor quality, Did not meet expectations, poor reel design

"This model breaks down for two reasons: the electrical cord coating wears out quickly and the cord loses it internal electrical connection."
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