2.8 5 2.8 5
Quality 3 5 3 5
Value 3.2 5 3.2 5
Ease of Use 3.2 5 3.2 5
Features 3.2 5 3.2 5
My product experience:
Extremely Dissatisfied 2.8 5 Extremely Satisfied
My customer support experience:
Extremely Dissatisfied 2 5 Extremely Satisfied
2 of 5 (40%) customers would recommend this product to a friend.


Summary of Customer Ratings & Reviews
2.8 5 2.8 5
Quality 3 5 3 5
Value 3.2 5 3.2 5
Ease of Use 3.2 5 3.2 5
Features 3.2 5 3.2 5
My product experience:
Extremely Dissatisfied 2.8 5 Extremely Satisfied
My customer support experience:
Extremely Dissatisfied 2 5 Extremely Satisfied
2 of 5 (40%) customers would recommend this product to a friend.

Pros

  • Easy to use (3)
  • Inexpensive (3)
  • Compact (2)
  • Exceeded expectations (2)
  • Convenient (1)
 

Cons

  • Did not meet expectations (3)
  • Poor quality (3)
  • poor design - interior light operation. (1)
  • too expensive to fix (1)
Product Reviews
2 5 2 5
Quality 2 5 2 5
Value 3 5 3 5
Ease of Use 3 5 3 5
Features 3 5 3 5
My product experience:
Extremely Dissatisfied 2 5 Extremely Satisfied
My customer support experience:
Extremely Dissatisfied 2 5 Extremely Satisfied
DJ
Location: Los Angeles
I have owned this product for: 6–12 months
I use this product: once per day
I have purchased the following product: multiple products
I found this support type most helpful: Panasonic web site
Would you recommend this product to a friend? No
H98 Error SAD Date: August 21, 2009
Pros: Inexpensive, Easy to use
Cons: Poor quality, Did not meet expectations, too expensive to fix

"It was a great microwave until the 6 month mark when I got the H98 error and haven't been able to get it working since. Really disappointed."
2 of 2 people found this review helpful.
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1 5 1 5
Quality 1 5 1 5
Value 2 5 2 5
Ease of Use 3 5 3 5
Features 3 5 3 5
My product experience:
Extremely Dissatisfied 1 5 Extremely Satisfied
My customer support experience:
Extremely Dissatisfied 1 5 Extremely Satisfied
grandma

Would you recommend this product to a friend? No
Dreaded H98 error and really bad smell Date: July 24, 2009
Pros: Inexpensive
Cons: Poor quality, Did not meet expectations

"The inverter technology evidently needs more work. It worked fine until the guarantee was up, then the door handle got wonky. It still ran-for about 10 seconds, then it stopped and gave us the H98 message, along with an acrid electric burning smell. Check out H98 on hte web and you will find lots of others with the same problem. Once the magnetron is fried its too expensive to fix."
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5 5 5 5
Quality 5 5 5 5
Value 5 5 5 5
Ease of Use 5 5 5 5
Features 5 5 5 5
My product experience:
Extremely Dissatisfied 5 5 Extremely Satisfied
rstinman
Location: New York
I have owned this product for: less than a month
I use this product: more than once per day
Would you recommend this product to a friend? Yes
Great Cooking Date: January 5, 2009
Pros: Compact, Exceeded expectations, Convenient, Easy to use

"This was given to me as a gift. It replaced a microwave that i've had for years and felt worked well enough. ...a baked potato here, a defrosted item there. So I wasn't expecting to be so impressed.
Well, i was very pleasantly surprised. Foods that i would not normally like microwaved would come out tastier and crisper than i thought possible.
The auto sensor has become finally a feature that i can use and rely on to cook things well and with ease. I was skeptical but now am convinced that technology has made strides in cooking tasty foods Very quickly.
This model is super fast. And has shown me it will go where microwaves in my kitchen have not gone before. ....now i will actually enjoy a quick snack of fried chickend , or bake a quick ( 30 second ) brownie / soufle cooked in a ramakin.
I feel bad for the reviewer that returned theirs before actually trying it. A light for when the food is cooking only is all that is needed. I'm cooking in a kitchen , not a cave."
14 of 16 people found this review helpful.
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1 5 1 5
Quality 2 5 2 5
Value 2 5 2 5
Ease of Use 1 5 1 5
Features 1 5 1 5
My product experience:
Extremely Dissatisfied 1 5 Extremely Satisfied
My customer support experience:
Extremely Dissatisfied 1 5 Extremely Satisfied
wsbinpdx
Location: Oregon
I have owned this product for: less than a month
I use this product: once per month or less
I have purchased the following product: N/A
I found this support type most helpful: Panasonic customer support line
Would you recommend this product to a friend? No
Bad Design Date: December 9, 2008
Cons: Poor quality, Did not meet expectations, poor design - interior light operation.

"I returned this product without ever actually using it. I got it home, set it up and discovered the interior light only operates while the unit is cooking!

Yes! No light if you want to look at the food even to stir it. No light if you want to clean the interior!

Be sure to keep a flashlight close by. Not for me!"
17 of 32 people found this review helpful.
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