4.14 5 4.1 5
Quality 4.714 5 4.7 5
Value 4.571 5 4.6 5
Ease of Use 4.571 5 4.6 5
Features 3.143 5 3.1 5
My product experience:
Extremely Dissatisfied 4.286 5 Extremely Satisfied
My customer support experience:
Extremely Dissatisfied 4.333 5 Extremely Satisfied
6 of 7 (86%) customers would recommend this product to a friend.
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Summary of Customer Ratings & Reviews
4.14 5 4.1 5
Quality 4.714 5 4.7 5
Value 4.571 5 4.6 5
Ease of Use 4.571 5 4.6 5
Features 3.143 5 3.1 5
My product experience:
Extremely Dissatisfied 4.286 5 Extremely Satisfied
My customer support experience:
Extremely Dissatisfied 4.333 5 Extremely Satisfied
6 of 7 (86%) customers would recommend this product to a friend.
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Pros

  • Inexpensive (7)
  • Easy to use (6)
  • Convenient (5)
  • Compact (4)
  • Durable (4)
 

Cons

  • Difficult to use (1)
  • lack of netflix (1)
  • needs netflix (1)
  • needs wifi (802.11n/g) (1)
  • netflix (1)
Product Reviews Review This Product  
3 5 3 5
Quality 5 5 5 5
Value 4 5 4 5
Ease of Use 5 5 5 5
Features 2 5 2 5
My product experience:
Extremely Dissatisfied 3 5 Extremely Satisfied
My customer support experience:
Extremely Dissatisfied 3 5 Extremely Satisfied
Annrr
Location: Los Angeles
I have owned this product for: less than a month
I use this product: once per day
I have purchased the following product: multiple products
I found this support type most helpful: None
Would you recommend this product to a friend? No
Quality machine with 2 drawbacks Date: September 21, 2009
Pros: Inexpensive, Compact, Durable, Convenient, Easy to use, youtube, internet connectivity, bd live
Cons: viera cast needs more content, needs netflix, needs wifi (802.11n/g), true upnp dlna compliant

"Quality machine with 2 drawbacks: Does not have Netflix and Viera Cast is disappointing.
Needs to have a company like Netflx or true DNLA connectivity. Viera Cast has not been finished in years. Users can get more internet features on gaming machines and there are so many other alternatives to cable such as Netflix, Hulu, or PlayonTV. BD Live is great and the Blu-Ray features are excellent. I do not think I would ever consider a product with Viera Cast on it in the future. I purchased this product after reading an article that said Netflix was going to be added."
7 of 7 people found this review helpful.
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4 5 4 5
Quality 5 5 5 5
Value 5 5 5 5
Ease of Use 4 5 4 5
Features 4 5 4 5
My product experience:
Extremely Dissatisfied 4 5 Extremely Satisfied
My customer support experience:
Extremely Dissatisfied 5 5 Extremely Satisfied
JT
Location: FL
I have owned this product for: 1–3 months
I use this product: more than once per day
I have purchased the following product: N/A
I found this support type most helpful: None
Would you recommend this product to a friend? Yes
Overall a solid unit Date: September 10, 2009
Pros: Inexpensive, Compact, Easy to use

"After using this player on half a dozen or so BD titles, as well as DVD's, and playing music files through a thumb drive(USB), I can say this unit lived up to expectations. I downloaded the latest firmware and haven't experienced any disc freezes since. The things missing from this wonderful product are, an illuminated remote, usb firmware upgrade option, faster disc loading speeds. All in all still a worthy purchase."
3 of 3 people found this review helpful.
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5 5 5 5
Quality 5 5 5 5
Value 5 5 5 5
Ease of Use 5 5 5 5
Features 4 5 4 5
My product experience:
Extremely Dissatisfied 5 5 Extremely Satisfied
My customer support experience:
Extremely Dissatisfied 5 5 Extremely Satisfied
Shagnat
Location: Deep South
I have owned this product for: 1–2 years
I use this product: at least once per week
I have purchased the following product: VIERA TV >= 37 inches
I found this support type most helpful: None
Would you recommend this product to a friend? Yes
As good as it gets! Date: September 5, 2009
Pros: Inexpensive, Exceeded expectations, Convenient, Easy to use, best picture and sound

"This BD player is the best I could find. It has all the basic features that work perfectly. Firmware updates are a tremendous asset of this BD player. Lots of other BD players have tons of features (Wi-Fi, etc) but do not perform as well as this player. Wi-Fi in this arena is a joke. Everything is just too slow with dropouts more frequent than not."
2 of 2 people found this review helpful.
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4 5 4 5
Quality 4 5 4 5
Value 5 5 5 5
Ease of Use 4 5 4 5
Features 3 5 3 5
My product experience:
Extremely Dissatisfied 4 5 Extremely Satisfied
My customer support experience:
Extremely Dissatisfied 5 5 Extremely Satisfied
Pete
Location: Maine
I have owned this product for: less than a month
I use this product: more than once per day
I have purchased the following product: N/A
I found this support type most helpful: None
Would you recommend this product to a friend? Yes
Great player for the price Date: August 25, 2009
Pros: Inexpensive, Exceeded expectations, Convenient
Cons: Difficult to use, lack of netflix

"Streaming Youtube is great quality even on an older SD TV. The finish and workmanship is great and there are a bunch of great features.

Areas I would like to see improved in future firmware would be Netflix, Pandora, and maybe a web browser. The boot up time could be improved on, as well as the network efficiency when loading VieraCast. I gave 4 stars for ease of use just because the VieraCast button is too small on the remote and it is way too big of a feature for such a small out of the way button.

Simply put though this is an excellent player especially at this price. The updateable firmware means improvements can be added in the future as well as compatibility."
2 of 2 people found this review helpful.
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